Communication
I see!
We explain complex functions
and make products known
From their packaging to interview support, we make our products famous. Moreover: Our customer service center and our hotline assist customers with any personal request.
Marketing
"We make product brands competitive for retail”
From brand positioning to strategic planning to shelf displays, we focus on the benefits of our end customers. Our brand management team works with the creation teams in the areas of conception, writing, graphic design, web design, and photo and video studios to develop target group-specific content, web shops, and packagings.
Our 40-member team at DS Marketing GmbH creates stories around our products
We produce our own content in our in-house photo and video studios
We create target group and channel-specific content
Corporate communications
“We make it famous”
For many years, DS Group acted as a “hidden champion”. But ever since Ralf Dümmel can regularly be seen on TV, we have received numerous press inquiries and interview requests. Our PR team takes care of our public relations activities and our internal corporate communication.
We present our group of companies, our brands, and our products to the press
We know the Dos and Don’ts of communication
We are well connected and advise our partners from the show with regards to PR
Customer service
“We help you out – in a swift and personal exchange”
In case of any individual question on a product, our customer service will be close at hand with the right answer, the solution, or the matching spare part. In short: This team is responsible for the satisfaction of our retail partners and end customers.
We are there for our customers
We are close at hand via phone and mail
Whether you have a question, a problem, or need a spare part
From the brainwave to the shelves
Many companies,
one group, one goal
From the idea to the product’s development to the time it is on the shelves, available online, or directly brought to people’s homes with next-day delivery – we take care of it. We act as a partner across all distribution channels. Some call it “services,” some call it “competence center.” We say: “That's what we call teamwork!”
